What is the maximum capacity for parties?
All Packages include 12 kiddos – Birthday kiddo is not counted toward your guest total! Additional guests can be added for $10 each.
Do you have high chairs available?
We sure do! We have 4 high chairs available for you to use plus 2 kid size picnic tables that seat 4 each.
Can we bring our own food & dessert?
Yes! You can bring any food, drinks & dessert. Our cafe will be open, drinks & snacks will be available for purchase as well.
Are there restrictions on the types of decorations we can bring?
We allow table top decor, backdrops, banners, & balloon garlands. We do not allow anything to be taped to our walls.
When do I pay my balance?
You can pay the remaining balance the day of your party. If you would prefer to pay ahead of time you are more then welcome to do that as well.
When can I arrive to set-up?
You are allowed to come in up to 30 min for set-up regardless of whether or not there is a party before yours.
Do you have Helium?
We do not use or offer helium for any of our balloon setups.
Can I change my package choice as the party gets closer?
You sure can! We ask that you give us a full week notice if you would like to upgrade your party package. Once the party is booked you can not downgrade the package.
Will my guests be required to wear socks?
Anyone that is entering the play area will be required to remove shoes & must wear socks. If your guests choose to stay in the cafe or party room, they can leave their shoes on.
Can I drop-off my decorations for you to set up before my party?
Absolutely! You can drop off your party decor up to 48 hours early, & your party host will sprinkle the magic for you!
Do your prices include tax or tip?
Taxes are added at checkout. Tips are never expected but always appreciated for our hardworking team!
What is the itinerary like?
We’re flexible with food & snacks during your party! We just ask that cake, cupcakes, & gifts be saved for the last 20–30 minutes to keep the play area frosting-free.
Can parents drop their kiddos off at the party?
All kiddos entering the play area must have a completed waiver. Parents may choose to drop off their child at your party, but please note that the hosting parents will assume all liability for them.
What is the role of the party assistant?
Your party assistant is here to help! From decorating to grabbing a pizza cutter, finding that forgotten candle (and the lighter too), or anything else you might need—we’ve got you covered.